Return & Refund Policy

Overview

At Archati Future, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we are here to help.

Returns

2.1 Eligibility For Returns

  • Items must be returned within 5 days of the delivery date.
  • Items must be in their original packaging, unused, and in the same condition that you received them.
  • Proof of purchase is required for all returns.

2.2 Non-returnable Items

  • Gift cards
  • Custom-made or personalized items
  • Items marked as final sale

Return Process

3.1 To Initiate A Return

  • Contact our customer service team at order.archati@gmail.com with your order number and reason for return.
  • Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how to return your item.

3.2 Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund (if applicable).

3.3 Return Address

Archati Future 220, Fortune Industrial Park, Near Zaveri Estate, Kathwada - Singarva Road, Ahmedabad – 382430

Refunds

4.1 Refund Eligibility

  • Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
  • If your return is approved, we will initiate a refund to your original method of payment.

4.2 Refund Processing Time

  • Refunds will be processed within 7-10 business days from the date we receive your return.
  • Depending on your card issuer’s policies, it may take additional time for the refund to reflect in your account.

4.3 Partial Refunds

  • Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

5.1 Exchange Eligibility

  • We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at order.archati@gmail.com with your order number and details of the product.

Contact Us

If you have any questions about our return and refund policy, please contact us:

Changes To This Policy

Archati Future reserves the right to modify this return and refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.