Shipping Policy
At Archati Future, we strive to ensure that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions regarding the shipping of our products.
Order Processing
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. This email will include details of your order, estimated delivery time, and shipping address. Please review this information carefully. If you need to make any changes, contact us immediately at order.archati@gmail.com.
- Processing Time: Orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed. We will notify you of any significant delays via email.
Shipping Methods and Delivery Times
- Domestic Shipping: We offer the following shipping options within India:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- International Shipping: We currently do not offer international shipping.
Shipping Rates
- Domestic Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Rates are based on the weight and dimensions of your order, as well as the shipping method selected.
Order Tracking
- Tracking Information: Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
- Tracking Your Order: You can track your order on our website or directly through the carrier's website using the tracking number provided.
Delivery Issues
- Incorrect Addresses: Archati Future is not responsible for shipments lost due to incorrect or incomplete addresses provided by customers. Please ensure that your shipping address is accurate and complete.
- Undeliverable Packages: In the event that a package is returned to us as undeliverable, we will notify you and arrange for re-shipment. Additional shipping charges may apply.
- Lost or Damaged Packages: If your package is lost or damaged in transit, please contact us at order.archati@gmail.com. We will work with the carrier to resolve the issue and ensure that you receive your order.
Returns and Exchanges
- Return Shipping: Customers are responsible for paying return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item). Please refer to our Return and Refund Policy for detailed information on returns and exchanges.
Contact Information
If you have any questions or concerns about your order or this Shipping Policy, please contact us:
- Email: order.archati@gmail.com
- Phone: +91 9099499561
- Address: 220, Fortune Industrial Park, Near Zaveri Estate, Kathwada - Singarva Road, Ahmedabad - 382430